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a Vodafone Egypt subsidiary dedicated to delivering world class BPO and ITO services and becoming your global provider of choice
Vodafone International Services partnering with your business for growth and give more power to you.
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Our 24/7 contact center employs over 1,800 service professionals extending help to over 8 million global end users and supporting 10 languages
The 24/7 help-desk to help-desk multi-lingual highly skilled center managing global incidents and service requests
Developing and executing campaigns to maximize ROI on tele-marketing, tele-sales, market research, and surveys in more than 10 languages
Coordinate single/buld and multi county orders/provisioning of services over a secure online centralized catalogue
Consolidating reports on financials and service performance against SLA using DWH and data mining tools to help make visibility of management
Offering a world-class service to applicants engaging in services provisioning processes. From appointment setting to full processing
Through our BPO training center, we provide instructor-lead training curricula to contact center managers, team leaders, and agents
We offer end to end support in setting up contact centers, covering all stages from the design, build, operate with a solid project management expertise
We help organizations analyze their business requirements, managing their RFI/RFP cycles, vendor selection, and contract negotiation
Our remote management services monitor and manage your data center infrastructure 24x7x365
Secured and scalable hosting services to high-traffic websites, e-mail and back-office infrastructures
Incident Management, Problem Management, and Operational Systems Support offered to manage, design, plan and monitor your platforms
We embraces the latest advancements in large-scale enterprise applications architecture and design and deliver state-of-art service oriented architecture
We believe in Agile Software Development; we deliver fast and often, and we employs the latest technology
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