Our mission is to be your preferred global solutions and service provider. Vodafone
International Services offers world class, on-demand outsourcing and off-shoring
services and experiences that are driven by our singular, passionate commitment
for achieving the highest levels of excellence in everything we do and all that
we serve.
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2011
For a second year in a row, Vodafone Qatar won the award for the Best Call Centre
of the Year at the Middle East Call Center Awards 2011.
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2010
Vodafone UK Apple iPhone support (totally served in VIS) recognized as "superior
support in Europe".
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2010
"We're thrilled to have won theses awards; a very big thank you goes out to every
single member of Vodafone Qatar's call centre. These awards are a true recognition
of their dedication and commitment to deliver a high quality customer service on
a daily basis," said “Andrea Bernasconi”, Vodafone Qatar's Head of Customer Care.
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2010
VIS German account demonstrated superb performance & competed along with Estonia
& Hungary and were able to exceed expectations within only 4 months old operation
to the extent that it has been Awarded by Vodafone Germany as Best Off-Shoring Center
for the Best Quality & Customer Satisfaction results across all Vodafone Germany
outsourced service providers do.
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2009
Global Enterprise Service Desk (GESC) provided Vodafone Global Enterprise customers
with world class service desk, central ordering, and central reporting services.
GESC is part of VIS.
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