RFI/RFP Management
We help organizations analyze their business requirements, manage their RFI/RFP
cycles, vendor selection, and contract negotiation
Application Centers
If your business requires your customers to engage in a process to apply for provisioning
your services, our center is committed to managing the entire process end to end,
offering a quality world-class service to the applicants
From the appointment setting and availing of relevant information and documents
to the full processing of the application documents we ensure we best represent
your business
Training & Mentorship
Through our BPO training center, we provide instructor-lead training curricula to
contact center managers, team leaders, and agents
Our training program includes industry-specific metrics and service level management
as well as soft skills training
Our range of services also includes on-the-job training, job shadowing, mentorship,
and assessment
Central Ordering
We coordinate single or bulk and multi country orders and provisioning of services
With central ordering, your customers can access a secure online centralized catalogue
to browse a portfolio of approved devices, compare product features and place orders
quickly and easily
Billing & Revenue Assurance
Multi-level hierarchal billing, customized bill layouts, supporting sophisticated
promotions, revenue assurance at all nodes, batched and real-time feeds, consolidated
billing from multiple sources
Campaign Management
Developing and executing campaigns to maximize ROI on tele-marketing, tele-sales,
market research and surveys in more than 10 languages and covering B2B and B2C operations
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