Enhance Business Efficiencies, Optimize Performance, Control Costs with VIS Telecom Contact Center Services

 

When it comes to the outsourcing of customer care across your enterprise, Vodafone International Services(VIS) delivers the entire package. We offer a full range of solutions that are geared towards not only the end consumer but your enterprise as a whole.  When it comes to outsourcing of customer care across your enterprise, VIS delivers the full package. We offer a range of solutions that are geared towards not only the end consumer but towards your enterprise as a whole.


Our Telecom Contact Center Services are armed with services that allow enterprises to manage business processes nationwide and globally. With these services, your organization will be able to reduce management complexity, improve cost visibility, exercise greater operational control and deliver a consistent experience across all channels.
By reviewing and monitoring processes regularly, we can help to ensure they continue to be relevant and efficient.

 

 

 

Telecom Contact Centers Services  - Consumer  Telecom Contact Centers Services  - Enterprise
  1. Inbound / Outbound
  2. 1st, 2nd, and 3rd Line Technical Support
  3. Back Office Service Fulfillment
  4. Online Web-Chat, Email & Social Media Support
  5. Self-care & IVR
  1. Global Service Desk
  2. Products and Services Support
  3. Due Diligence Support
  4. Global Service & Commercial Support
  5. Operational Excellence

 

Our telecom solutions and process improvement techniques are tailored to suit the needs of your business as well as the expectations and requirements of your customers. Whether you need professional and courteous advisors on the telephone or management of your social media platforms, we can help.