VIS is the pioneer embassies support services provider within the telecommunications industry in Egypt and the Middle East. Our fully fledged embassy services aim to improve efficiency and customer satisfaction.
For the past 13 years, our services have consistently gone above and beyond the expectations of our clients, callers & applicants. It does not stop at that; we review our services regularly to ensure they continuously provide outstanding value and returns to our client embassies.
A set of services designed to manage thousands of applicants’ appointments through dedicated call centers, not only for appointment scheduling, but also in availing all information needed to visiting the embassy.
VIS has structured its Application Center to be an extended arm of its client embassies, delivering an end-to-end service that is meant to simplify application submission steps for applicants and diplomatic missions alike, improving security and reducing footfall at embassies’ premises while reducing wait times and increasing customer satisfaction for the applicants.
VIS trained and qualified customer care personnel, at the embassies premises, help applicants follow the embassy rules for faster and better service, making it easier for the embassy staff to perform core tasks. They also assist the embassy staff with administrative tasks.
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