Mohamed Sami is the head of Technology at Vodafone International Services (VIS). His role deals with implementing and delivering high quality Technology professional services, operations & support.
His past 15 years at Vodafone have dealt with diverse technologies from IT planning, Management, Business Intelligence, Mobile services, Core Network to Network Operation. Mohamed successfully lead 600 Technology staff providing end to end technology outsourcing through planning and delivering high quality Technology professional services. He is also skilled at managing customer relationships, defining service levels and interdepartmental processes. With solid commercial background, Mohamed effectively is responsible for turning commercial requirements in areas of customer care and enterprise into technical deliverables.
Over the years, Mohamed has mastered development life cycle management processes and architecture standards. He has profound expertise in supplier negotiation and management through the following telecom giants such as Ericsson, Huawei, Oracle, IBM, EMC and HP.
Prior to becoming the head of Technology, Mohamed was the senior manager of Technology where he was the owner of the IT/VAS department where he played a key role in setting and aligning technology strategies with the rest of the business. He created an IT architecture calendar that focuses on IT transformation through introducing order management, order fulfilment and transitioning from billing to a CRM centric structure. Mohamed also revamped testing environments on a private cloud availing staging environment and minimized time to market. Before that, he was the Technology Products and Service delivery senior manager that lead the development of an innovative platform, entitled ‘Promo Engine’, that provides a dynamic framework for promotions and caters the fulfilment of different mega promotion types while taking into consideration network capacity. The product was recognized as best practice among other Vodafone operators.
In his leisure time Mohamed enjoys spending time with friends and family.
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